We’re excited to introduce Offline Troubleshooting as a new beta feature in findIQ, enabling users to access troubleshooting and routines even without an active internet connection.

With Offline Troubleshooting, service teams can download machines in advance and continue working seamlessly in environments with poor or no connectivity—such as production halls, basements, remote sites, or outdoor deployments.

🚀 Join the Offline Troubleshooting Beta Field Test

Offline Troubleshooting is currently available as part of a Beta Field Test. This program is designed to validate the feature under real working conditions together with selected service and maintenance teams.

Participants will test Offline Troubleshooting over a defined period (e.g., 1–2 weeks) using real devices and realistic scenarios. The goal is to collect practical feedback, identify issues early, and ensure stable offline performance.

If you are interested in joining the Beta Field Test, please contact us via email to schedule participation.

📖 Guide in the Help Center

A quick guide on how to enable and use Offline Troubleshooting is available here:

➡️ How do I use findIQ Offline?